Where IT works together.
Submit, track, and resolve requests in one place — with knowledge, community, inventory, and intern operations built in.
Handling 253 requests across the organization.
What's inside
One portal, every part of the workday
Requests, knowledge, community, people, and assets — each with its own space, all under one login.
Every request, tracked to done
Change, support, service, and asset requests flow through one queue — with SLA timers and a full conversation thread on every ticket.
- Four request types, one workflow
- Business-hours-aware SLA deadlines
- Live status, priority & assignee
Answers before tickets
Searchable how-to articles and guides let people self-serve — fewer tickets, faster fixes, less repetition for your staff.
- Full-text search
- Organized by category
- Linked straight from tickets
Keep everyone in the loop
Announcements, polls, and discussions in one shared feed — with reactions, comments, and per-role visibility.
- Pinned announcements
- Single & multi-select polls
- Per-role visibility controls
Help us pick the town hall date.
Run the whole internship program
QR-scan DTR attendance, leave and overtime approvals, evaluations, and daily WiFi vouchers — all in one place.
- QR clock-in with hour capping
- Leave & overtime workflows
- Evaluations & certificates
Know where every asset is
Track equipment and QR-coded assets from assignment to return, with a complete audit trail behind every item.
- QR asset tags
- Assignment history
- Full audit log
See the whole picture
Resolution rates, SLA compliance, and team load at a glance — with date-range filtering and per-technician breakdowns.
- On-time SLA tracking
- Status & type breakdowns
- Per-technician load
Start a request
Pick what fits — Porti routes it to the right people and tracks it to resolution.
Connected services
One portal. Everything your team needs.
Requests, knowledge, community, inventory, and interns — all from a single login.